AutoPoster

Support

Answers to common questions, and a direct line to us.

Common questions

How do I connect the extension to my account?

Install AutoPoster in Chrome or Edge, open its side panel, and press “Log in.” A page opens on autoposter.tech showing a short code; approve it there. Your password is never typed into the extension.

Scanning stops before it gets all my cars.

Open the dealer’s inventory page, then in the extension go to Tools → “Read this page.” It shows whether AutoPoster found the page counter, the next-page control, and your site’s inventory data. Send us that result and the inventory URL and we’ll tune it for your site.

A field was wrong or blank when posting.

On your first real post, go to Tools → “Inspect form” in the extension and send us the result. It shows exactly how your Facebook form is built so we can fix any field that didn’t fill.

How does billing work?

Scraping cars uses credits ($3 per 100 cars). Posting, sharing to groups, and removing sold cars are free. Buy credits in your dashboard; they never expire. Re-scanning the same car within 24 hours is free.

My credits didn’t show up after paying.

They usually appear within a few seconds. If not, refresh your billing page — AutoPoster re-checks with the payment provider when you return. If they’re still missing after a few minutes, email us with the date and amount.

Is my Facebook account safe?

AutoPoster posts at a human pace with daily limits and posting hours, and pauses itself if Facebook shows a warning. You can also review each listing before it publishes. Still, Facebook controls its own platform, so use sensible limits.

How do I cancel or delete my account?

Go to Dashboard → Account → Delete account. This removes your personal details and signs out every connected browser. Unused credits are lost, so use them first.

More on how it works is on the features and pricing sections.